Zynga
Reviews and Complaints
Have requested help several times with game play problems but NEVER an answer!
FarmVille 2: Cannot use marketplace, use treasure chests around the lighthouse or connect with Facebook to join a group. The problem is NOT my internet as the tablet is receiving other messages. I've tried contacting customer service via the game but no one responds.
- It is a nice game when it works
- Cannot contact customer service
Preferred solution: Help to solve the issues!!!
User's recommendation: Do not get involved with this game! You get hooked and it’s fun but NO support when there is a problem. Heartbreaking when in the middle of gaming and can’t find any help!!
They offer no help with issues
I have for over a month tried to contact this tech support. I need my game transferred from one Kindle to another since the screen broke on my old one.
No help whatsoever, and now I have to delete the game. I will warn everyone how this company sucks.
I can't ever talk to a live person. ***
- Horrible customer service
- Horrible company
Preferred solution: My game transferred. I don't have social media. I would love to talk to a human being and not a computer.
User's recommendation: Would NOT recommend
Complain how about we’re friends and the rules in the unfairness
I am a loyal customer for Words with Friends 2. I have been paying for this game every month for several years, and all these new rules in ways to stop players from scoring and making words are starting to be ridiculous.
I had a message from Zynga stating that some of my games were rigged and they gave me the win for those games. I'm not sure what the other players are doing or what the game is doing, but I really think I'm not going to be able to purchase this anymore.
I actually love this game. I've been playing it for years, but it's so over the top and dramatic now.
- Game was competitive affair
- When i first started playing word with friends
- And i feel like the fairness is gone now
Preferred solution: I am a competitor and I played a game to win. When I see all the unfairness and different things to stop me from winning frustrates me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Credits were taken
I was playing Flaming Fortress on Wednesday, January 28, 2025, at about 6:30 PM. I was betting 2.5 billion credits.
I paused to scratch a scratcher, and when I resumed the game, I spun a few times and was told I needed more credits. I had about 2 trillion, so I was surprised. I looked, and the bet had switched to 250 billion. I was shocked.
I didn't change the bet; the game did.
I am not happy. Beware.
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Sux and cheating
i got zero help
sucked. Zynga is a cheat.
This is the FOURTH TIME MY ACCOUNT VANISHED. THIS TIME 4.5 TRILLION CHIPS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned
I was getting messages on that game, at least five men per day, wanting to date me and contact them on certain chat sites I called them creeps and I got banned for that but they can sexually harass me all day long!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Points was taken from my account
I play spades plus games. I had over 700**** points & now I have 7000!
What happened!
Please check my points. I paid for the points
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Issue with your csr2 game
You guys, in general, want to be fair all the way around. But what goes around comes around.
You must be fair and allow people who play the game to play the game.
You put certain aspects on the game with no way for people to get the proper vehicle they need, and you set the game up so that no one can win. You want us to be fair, then you should be fair too.
User's recommendation: Don't waist your time and money they WON'T HELP AT ALL!!!
Overcharged for purchases nevercordered
Get an attorney
Could not reach real person.zynga computer kept charging for purchases never made.looked like system got "stuck" charging purchases never made one after another.now Discover fraud is dealing with complaint.also will be going into attorney general in ny.system kept charging (stuck)purchases never made.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't purchase chips
Get someone in customer support that can speak English clearly. I'm 67 year of age and not tech savy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Game issues
No one answered my call. I could hear nothing.
So, no help with my Farmville 2 Country Escape game.
When I try to buy anything through the game app, it keeps asking me to use a password for my old email address, which I no longer have access to, and I'm already signed into my new email account in my Google account. I need some help getting my game signed in under my new email address, the same one I'm signed into with my Google account.
Preferred solution: Some help with a game issue.
Wwf 2 log in with yahoo email doesn't work
They don't support game issues! I've been playing Words with Friends for over 11 years and cannot log in with my Yahoo email. I have tried the route of going through Zynga support, and they can't even help me.
- Loved words with friends
- Zynga support sucks
Preferred solution: Help logging in.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Harrasment from other players
I was playing a game of spades on my Daddies account 11_26_2025 at 1am pac time. I was asking the opposing players to speed it up cause they would talk to one another and take as much time to make fake bid.
The player named Kaye B. Called me a different in game simply cause asked for speed. She then started talking in game being rude to me btw im 11. This went on the whole game.
U need to read the in game chat which I hope u can do. Again player name Kaye b.oh when she valled me a *** being the honest person I am. Looked at her Pic and noticed something gross. So I said truthfully shut up fatty.
Atheist I stopped there, but again I wasnt calling her names I was simply stating to her how fat she is in her Pic truthfully. She's an adult doing what she did to me is a joke.
Im going to have my dad call u tomorrow with all the other details. Ty oh wr were playing spades in the 250k room
- Fun good graphics alot of dumb players so winning will be easy
- Kaye b ruined the game the fun and the atmosphere
Preferred solution: Apology
User's recommendation: I would turn chat off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Trying to pitchade
Accidentally logged off. I can't log back on.
They gave me a temporary fast code, and it won't go in. I'd appreciate someone getting back to me. I've been a long-time customer. I just want to get back into my account that has five trillion chips.
If someone can get back to me, I would appreciate it. Thank you.
- Great game
- Never speak when lying people
Preferred solution: Logged back in to my account. It's plain and simple a long time.Custom five trillion shifts and I can't get in
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.




