Zynga Phone Numbers and Emails

Toll-Free Number:

  • (800) 762-2530

Headquarters:

  • (855) 449-9642

Zynga Emails:

Legal
Privacy Inquiries
Media
Advertising Inquiries
csbbb@zynga.com
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Zynga Contact Information

Zynga Website:

Zynga Help Center:

Corporate Office Address:

Zynga, Inc.
699 8th Street
San Francisco, California 94103
United States

Zynga Rating Based on 315 Reviews

Rating details

1.8
more details
Customer service
Website
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Zynga Customer Service Calls

1.5K TOTAL
CALLS
02:20 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zynga Customer Service?

Account Question:

  • “Transferring account to new device”
  • “Suspended Account”
  • “My account got banned”

Payments and Charges Question:

  • “Try to buy farm bucks and was charged by 2. Other companies I didn't order from”
  • “Unauthorized charge”
  • “I was charged twice”

Product/ Service Question:

  • “I would like to stop the deletion process on my Farmville 3 game and I don't have access to my pin number”
  • “Game issues”
  • “Frozen games primarily”

Shipping and Delivery Question:

  • “I paid for keys and didn't get them”
  • “Did not receive the gold I purchased hours ago”
  • “Didn't get my credits after winnings.”

Cards Question:

  • “Took money out off my card”
  • “Remove my credit card off your system please”
  • “This app is taking money off my card”

Request for Information Question:

  • “Question about winning a watch”
  • “Purchase question”
  • “Technical Assistance”

Refund Question:

  • “Requ we sting refunds for. subscription both c ok mpanies”
  • “Refund my money”
  • “Refund of money”

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel my account”
  • “Need to Unsubscribe”

Staff Question:

  • “No response from cust service online. Wizard of oz slots. Game play reset to zero. I have spent thousands playing the game on the same device and my gameplay was reset to zerp”
  • “Customer service”
  • “I've been trying to contact my vip manager”

Return/ Replace Question:

  • “No one is returning my email”

Employment Question:

  • “WW2 problem”

Other Question:

  • “Gaming issues”
  • “Try to set my csr2 on a device”
  • “Remove something”

About

Zynga Terms of Service
IMPORTANT NOTICE: FOR U.S. AND CANADIAN PLAYERS, DISPUTES ABOUT THESE TERMS OR RELATING TO ZYNGA SERVICES GENERALLY MUST BE RESOLVED BY BINDING ARBITRATION AND ON AN INDIVIDUAL BASIS ONLY. Zynga's mission is to connect the world through games. These Terms of Service set out the terms and conditions that apply when The Client use Company's Services (described below). When The Client of Zynga use Zynga's' Services, The User of company services agree to be bound by these terms and conditions. If The User don't agree to all the terms and conditions, The Client must not use Zynga's' Services. Company's Privacy Policy describes how Website collect, store, use, and disclose The Client's personal information when providing Zynga's' Services to The Customer and The User's rights and choices concerning The Customer's information. When The Customer use Zynga's' Services, The Client of Zynga acknowledge that Company's Privacy Policy applies. If The Customer do not want Zynga to collect, store, use, or share The Client's information in the ways described in Zynga's' Privacy Policy, The Client must not use Company's Services.
To read more: https://www.zynga.com/legal/terms-of-service
Zynga Privacy Policy
Zynga's mission is to connect the world through games. In pursuit of Zynga's' mission, The Company collect and use certain information from Company's players. Being transparent about Zynga's' use of players' information and respecting their privacy is incredibly important to Zynga. This Privacy Policy applies when The Client use Zynga's' Services (described below). Please read it before using Zynga's Services because it will tell The User of company services how www.zynga.com collect, store, use, and disclose The Customer's personal information when providing these Services to The User of Website If The User of company services have questions, comments, or concerns regarding Zynga's' Privacy Policy or practices, please Contact Website Zynga offers a variety of online and mobile games. Zynga's' Privacy Policy applies whenever The Customer use Company's "Services," which means Company's games, products, services, content, Zynga.com, and/or other domains or websites operated by Zynga.
To read more: https://www.zynga.com/privacy/policy
Zynga Pros and Cons

Pros: Graphics, Fun, Company should be sued, Basically love the game, This company should be sued

Cons: Stealing money, Customer service sucks, Custome support does nothing to help, Bugs, Not being listened too about my issue

Summary

Zynga is the world's leading provider of social game services with more than 240 million monthly active users playing its games which include CityVille, Zynga Poker, Draw Something, Hidden Chronicles, FarmVille, CastleVille, Words With Friends, Empires Allies, Scramble With Friends, Caf World, The Pioneer Trail, Indiana Jones Adventure World and Mafia Wars. Zynga's games are available on a number of global platforms, including Facebook, Zynga.com, Google, Tencent, Apple iOS and Google Android. Through Zynga.org, Zynga players have raised more than 10 million for world social causes. Zynga was founded in July 2007 and headquartered in San Francisco, California. The company was named in honor of Zinga, former CEO Mark Pincuss late American bulldog.

Zynga reviews and complaints

Zynga is ranked 127 out of 740 in Games and Movies category

Area Served

USA, Worldwide, Canada, Europe

Payment Methods

MasterCardVISADiscover

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