Skip to content
Write review For Business
  • Login

Contact Zynga Customer Service

Zynga Phone Numbers and Emails

Toll-Free Number:

  • (800) 762-2530
Call customer service
Send Message

Headquarters:

  • (855) 449-9642

Zynga Emails:

Legal
Privacy Inquiries
Media
Advertising Inquiries
csbbb@zynga.com
Is this your business?

Zynga Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Zynga Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Zynga is 8007622530. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 35% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Zynga may ask you for the following information to identify you as a customer: first and last name, email or customer id or account no.

View full overview ›

How to Contact Zynga?

Most Popular Number:

(800) 762-2530
Total calls: 3 373 Issues resolved: 48 Last call: Feb 6, 2026

The Zynga customer support phone number for general inquiries is 1-800-762-2530. You can call this helpline if you want to learn more about the company and its products or need to find contact info to reach the expert on your specific matter. However, Zynga representatives emphasize the efficiency of their official support website whenever it comes to assistance with account issues, gameplay concerns, or billing problems. You can browse their FAQs, submit a ticket, or chat with an agent through the support portal. If you need to get in touch with the company’s official representatives on legal inquiries, you can call their headquarters at 1-855-449-9642.

The Zynga customer support email address is not specified on the official website. However, you can visit the support portal to submit a ticket or browse FAQs. Select the game you need help with and complete a contact form with the required information to request assistance, file a complaint, or offer suggestions. If you have questions about billing and payment-related issues, particularly for purchases made in Zynga games, email them to csbbb@zynga.com. To discuss advertising opportunities with the company’s representatives, write to advertising@zynga.com. Privacy Policy concerns can be sent to privacy@zynga.com.

As a developer of multiple games and apps, the company does not have a Zynga app for general inquiries. However, most Zynga games include an option to contact their customer service via the app. To get in touch with Zynga customer support, open the game where you’re experiencing the issue. Note that the ways to reach the Help Center may differ depending on the app. Find the Settings or Menu icon, typically represented by a gear or three lines, and tap on Help, Support, or Customer Service to access assistance options. Submitting requests through the app ensures Zynga has the relevant game data, like your Player ID, to resolve the issue efficiently.

To get in touch with the Zynga customer service team via the website, click the Support tab at the top of the homepage and select the Player Support option. Choose the game you need help with and browse the FAQ section for answers or information on your issue. You can complete a request form or submit a ticket on the game’s page as well. Here, you will also find detailed guides on how to contact the customer care team via the app. To message or follow the Help Center on social media, click the preferred platform’s icon in the upper right corner of the homepage.

PissedConsumer Club

Contact Information

Zynga Website:

Zynga Help Center:

Corporate Office Address:

Zynga, Inc.
699 8th Street
San Francisco, California 94103
United States

Zynga Customer Service Reviews

1.6 / 5
Poor
Rashun Urp
Overcharged for purchases nevercordered
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Could not reach real person.zynga computer kept charging for purchases never made.looked like system got "stuck" charging purchases never made one after another.now Discover fraud is dealing with complaint.also will be going into attorney general in ny.system kept charging (stuck)purchases never made.

Alexey Wgx
Sux and cheating
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

sucked. Zynga is a cheat.

This is the FOURTH TIME MY ACCOUNT VANISHED. THIS TIME 4.5 TRILLION CHIPS.

Jamarie Tfu
Non existent customer support

They literally told me to contact apple and request a refund if I want. Thats it. Ive provided them screenshots of my issue and they deny it completely.

David P Jxs
Trying to add a payment account
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Unable to purchase chips. Try to add a payment account.

Unable to phone customer service 7 times. Poor service.

I'm upset. I'm trying to purchase chips in order to play poker.

How Good is Zynga's Customer Service?

VANBUREN J
VANBUREN J
Feels Disappointed | Jan 08, 2026

Bad they take your money and ban you for no reason, and no livecustomerr support lost over $5000 on the site

Read full quote
Ayodeji Kjj
Ayodeji Kjj
Feels Satisfied | Dec 10, 2025

Great customer service

Read full quote
Jan T Hib
Jan T Hib
Feels Disappointed | Nov 18, 2025

Cannot speak to a live person. Corporate cant be reached either

Read full quote
Jan T Hib
Jan T Hib
Feels Disappointed | Nov 17, 2025

Won't know until I call

Read full quote
Vanessa C Vdj
Vanessa C Vdj
Feels Disappointed | Sep 21, 2025

My experience with you always was bad because you’re gained take my coins and I can’t seem to get a refund on my coins

Read full quote
Fuller Hvo
Fuller Hvo
Feels Disappointed | Aug 23, 2025

Won’t give you answers won’t look into an account that was obviously hacked and see you’ve had an account for 20 years and not a problem

Read full quote

Summary of Zynga Customer Service Calls

3.9K TOTAL
CALLS
01:58 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare Zynga Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Pogo
stars-rating-fill
1.6 out of 5
Write a review
Do you have something to say about Zynga? What happened? What can we help you with?
Submit review Don't show this popup