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Tatjana S Ybj

Is there a possibility to return my zynga poker account?

Top question

I've been playing poker for years and my account was banned. I don't know the reason.

Is there a possibility to return my zynga poker account? Please respond.

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Faisal F Fbt

This is a scam game . They are trying to scam you in legal way so you can’t do anything about it. And the customer service this is the most ridiculous customer service I’ve ever seen in my entire life. They know nothing except some pre memories English sentences. Which are, I’m sorry to hear that you’re having issues with the game, I’ll do my best to help you, is there anything else I can help you with, that’s all they know.

Edward Burton
Video Game Expert

According to Zynga FAQs if the rules are not complied with, the players may be prevented from entering the game or their scores may be deleted. These blocking actions for users are implemented indefinitely. Therefore, a blocked user will not be able to login to the game again. Please, contact Zynga customer support for details at support.zynga.com.

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ZAINAL abidin m

Why u band my acc

You band 3 time on my acc you no why

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1 comment
Edward Burton
Video Game Expert

According to Zynga FAQs you account could be suspended for different reasons like violation the rules etc. To request account reinstatement, locate your account identification number or Facebook username prior to submitting a support ticket. After you have located your account identification number select "Contact Us" and complete the required entry fields to submit a request.

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Keilan S
Verified Reviewer

Someone made a racist remark to me and I want to know how to report them ?

A spades player on my spades game sent me a racist message calling me a trash a word n word b word and sent another message with volatile language also

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Solimar Uwp

This is just not true. We have evidence showing over 30 abusive players, suspected bots, or non stop preflop all in bullies each reported over 50 times and nothing was done to any. Period. We have a group regularly tracking these reports, so far no evidence a customer support team even exists at all. The most we’ve seen of now thousands of reports filed is a generated canned answer.

Edward Burton
Video Game Expert

According to Zynga FAQs you can report the player in-game. Please send all relevant information, including a link to the player’s profile if possible, a screen shot to Zynga Customer Support.

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Peggy H Gmk
Verified Reviewer

Why can’t I load WWF2 app from the App Store?

My games kept freezing, I couldn’t buy swaps from Power Ups. I deleted the app and now I cannot upload the WWF2 app from the App Store. HELP!

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1 comment
Edward Burton
Video Game Expert


According to Zynga FAQs you should make sure you have the latest update for your device. If your system is up to date, and you still can't find New Words with Friends in the Play Store, or you are displayed the following error message: "Your device isn't compatible with this version", then you may not be able to install New Words with Friends at the moment. You may also contact Zynga customer service via email CSBBB@zynga.com.

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Allan Glenn A

Why my account got Banned?

I was playing and instantly the screen got blank and re log in then it says I was banned?

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1 comment
Edward Burton
Video Game Expert

According to the Zynga Terms and Conditions, Zynga may, in its sole discretion, terminate or delete accounts temporarily or permanently. The possible reason may be a transfer or an attempt to transfer Virtual Items “in the real world”. You are not allowed to sublicense, trade, sell, or attempt to sell Virtual Items for “real” money, or exchange Virtual Items for value of any kind outside of a game.
For further please contact Zynga Customer Service by phone at (800) 762-2530 or by email at CSBBB@zynga.com.

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Earl francis J

How can i reactivate my banned account

My chips was hacked and i dont kow how they did it.worst is i am now banned bicause of passing chips that I’m not i aware.i just felt i was cheated and its unfair.hope you take actions regarding my concern.thank you!

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Marija Wes

I want to reactivate my account because I deleted the account I will thank ful if u help me the accc

Edward Burton
Video Game Expert

In order to reactivate a closed account, you must fill out the form at Zynga Support. By explaining in detail the situation to Zynga Poker officials, regarding your account, you can submit your request for your account to be reactivated.

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Connie C Koz

How can I get my money back or credit the coins back into Hit It Rich???

I just purchased a coin package for $99.99 and it did not put them into my Hit It Rich Account(ZUNGA)

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1 comment
Edward Burton
Video Game Expert

Regarding the billing questions you should communicate to Zynga customer service at 800-762-2530

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cynthia g Iub

why am i getting woops a daisy when trying to harvest the lemon trees for the shadow theater

harvested 12 of 19 lemon trees then started getting woops a daisy on harvesting lemon trees only

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1 comment
Edward Burton
Video Game Expert

According to Zynga FAQs, the Whoops a Daisy is an error. The reasons can be
  • internet errors,
  • poor Internet connection,
  • if you take too many actions at the same time while playing,
  • if you open two-game windows in a different browser,
  • if you use a dial-up connection via your phone.

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Mahlik Wef

I suspended my account seven months ago and want to reinstate it

I suspended my account seven months ago and want to reinstate it. I’ve been trying for a month.

I cannot find any way to do that on the Zynga support page for GOT game.

I cannot find any form to complete. How can I ask Zynga to reinstate my account from outside of the game?

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Vitus F
Verified Reviewer

I keep getting a bot reply, so noone actually looking into the matter I have been wrongfully banned ...

I keep getting a bot reply, so noone actually looking into the matter I have been wrongfully banned for pricehacking, which i did not do. Im assuming its because i bought the racepass for 62 DKK which was the price in denmark, and because of the valuta excange they just saw a “wrong” number go in.

But i have been charged the 62 DKK and banned.

Anything else i can think of was maybe the day beforei got banned i went to check what cars to fully elite to get some cars and in the elite tuners tab in shop, i saw two free cars, the 1992 NSX-R T5 and the T5 Mustang GT aswell, however when i tried to get them on my other account i couldnt see the mustang but only the nsx-r, not sure if this has anything to do with it but this is all i can think of, would you kindly look into the case and find out what happened because i know i didnt do anything. Anyone know what i can do?

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Mitzy Qvh

I won 50 millions and get only 35 millions

I won 50 millions and get only 35 millions. Why ?

There are taxes in zynga poker ?? Why didn't I get all the 50 ??

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Melanie A Qpj
Verified Reviewer

Why, when I make a purchase the screen freezes and I cannot get back in the game and you have my mon...

Why, when I make a purchase the screen freezes and I cannot get back in the game and you have my money

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Robert M Pfw
Verified Reviewer

Yes, tried to purchase game on the game Spades Plus and they won’t let me in. It’s been doing that for days.

Yes, I go to SpadesPlus game on my iPhone 12 and try to purchase game and it won’t let me says system error. Please try again.

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Faye R Jpe

typo in setting up email address

I did a typo in my email address when setting up my account. My email is flednfaye@***.com and when I set it up I typed flednfaye@***.com.

How do I fix it? I am changing phones and need to put on my new phone.

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Dee F Dyo
Verified Reviewer

I need to upgrade. On my new phone

I was on game number 1010 on my old iPhone eight and I just got an iPhone 13 Pro and it brought me all the way back to the beginning of the game again. How can I get it to sync with my new phone and also my iPad so I don’t have to start over

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Christina T Mmu

Can a player block you from getting your daily coins?

Well! I had a player send me a friend request and I accepted it but I didn't see no harm in it everything was fine he was sending me coins and I was sending him coins I would sometimes join him his game until he started calling me babe and I let him know right off the bat that I was Married and that I wasn't looking for no relationship but that didn't stop him actually I kinda feel like I was be harassed but I let him know that I would appreciate it if he wouldn't call me babe I said not meaning to sound mean but then I could tell it pissed him off and he contacted y'all to block me but I just wanted to make sure that it doesn't block me from getting the daily coins to be able to play I don't have any money I don't work anywhere and have to depend on others and I downloaded this game through The Just play app to make a Few bucks to give me a little spending money but I was just concerned because I haven't seen my daily coins for today but I thank you for your help and would appreciate a prompt response.

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David D Ljb

Need to reinstate my Words With Friends Account?

I accidentally deleted my ap, and my original email that I set my account up with is no longer in use - thus I can’t recover that way. My account name is dodgersbacker.

What can I do to have it reinstated? Thanks.

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charbel e
Verified Reviewer

why my account was banned

my account was banned i think there was an error this a canadian account i had it for many years i need a solid proof why u banned it .ty

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TIMOTHY N Ano
Verified Reviewer

Refund?

From: kathe hayter To: support@***.com, support@***.com Cc: Bcc: Date: Sun, 15 Nov 2020 14:37:11 -0500 Subject: Stop payments please Transactions: 9U870849LW750344P 7CK65805YC763215J Phone was open at Words2Friends Store and these 2 transactions were chosen in error Please do not pay!

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Suhendra T
Verified Reviewer

Missing chip suddenly

When i tried to make zynga poker account...its suddenly disappear and the balance $0...and it said balance preserve to new device

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