Skip to content
  • Login

Zynga Questions and Answers

Advertisements
0 symbols (min 100)
Submit answer
Question:
Top Question
#58451

Is there a possibility to return my zynga poker account?I've been playing poker for years and my account was banned. I don't know the reason.

Is there a possibility to return my zynga poker account? Please respond.

0 symbols (min 100)
Answer:
by #2303054

This is a scam game . They are trying to scam you in legal way so you can’t do anything about it. And the customer service this is the most ridiculous customer service I’ve ever seen in my entire life. They know nothing except some pre memories English sentences. Which are, I’m sorry to hear that you’re having issues with the game, I’ll do my best to help you, is there anything else I can help you with, that’s all they know.

by #1964047

According to Zynga FAQs if the rules are not complied with, the players may be prevented from entering the game or their scores may be deleted. These blocking actions for users are implemented indefinitely. Therefore, a blocked user will not be able to login to the game again. Please, contact Zynga customer support for details at support.zynga.com.

View more answers (1) Hide answers Give your answer Answer
Question:

Why u band my acc.

You band 3 time on my acc you no why

0 symbols (min 100)
Answer:
by #1924194

According to Zynga FAQs you account could be suspended for different reasons like violation the rules etc. To request account reinstatement, locate your account identification number or Facebook username prior to submitting a support ticket. After you have located your account identification number select "Contact Us" and complete the required entry fields to submit a request.

View
Give your answer Answer
Question:
#50044

Someone made a racist remark to me and I want to know how to report them ?A spades player on my spades game sent me a racist message calling me a trash a word n word b word and sent another message with volatile language also

0 symbols (min 100)
Answer:
by #1924200

According to Zynga FAQs you can report the player in-game. Please send all relevant information, including a link to the player’s profile if possible, a screen shot to Zynga Customer Support.

View
Give your answer Answer
Question:
#49390

Why can’t I load WWF2 app from the App Store?My games kept freezing, I couldn’t buy swaps from Power Ups. I deleted the app and now I cannot upload the WWF2 app from the App Store. HELP!

0 symbols (min 100)
Answer:
by #1915979


According to Zynga FAQs you should make sure you have the latest update for your device. If your system is up to date, and you still can't find New Words with Friends in the Play Store, or you are displayed the following error message: "Your device isn't compatible with this version", then you may not be able to install New Words with Friends at the moment. You may also contact Zynga customer service via email CSBBB@zynga.com.

View
Give your answer Answer
Question:
#41777

Why my account got Banned?I was playing and instantly the screen got blank and re log in then it says I was banned?

0 symbols (min 100)
Answer:
by #1874343

According to the Zynga Terms and Conditions, Zynga may, in its sole discretion, terminate or delete accounts temporarily or permanently. The possible reason may be a transfer or an attempt to transfer Virtual Items “in the real world”. You are not allowed to sublicense, trade, sell, or attempt to sell Virtual Items for “real” money, or exchange Virtual Items for value of any kind outside of a game.
For further please contact Zynga Customer Service by phone at (800) 762-2530 or by email at CSBBB@zynga.com.

View
Give your answer Answer
Question:

How can i reactivate my banned account.

My chips was hacked and i dont kow how they did it.worst is i am now banned bicause of passing chips that I’m not i aware.i just felt i was cheated and its unfair.hope you take actions regarding my concern.thank you!

0 symbols (min 100)
Answer:
by #2603146

I want to reactivate my account because I deleted the account I will thank ful if u help me the accc

by #1862422

In order to reactivate a closed account, you must fill out the form at Zynga Support. By explaining in detail the situation to Zynga Poker officials, regarding your account, you can submit your request for your account to be reactivated.

View more answers (1) Hide answers Give your answer Answer
Question:
#24367

How can I get my money back or credit the coins back into Hit It Rich???I just purchased a coin package for $99.99 and it did not put them into my Hit It Rich Account(ZUNGA)

0 symbols (min 100)
Answer:
by #1778819

Regarding the billing questions you should communicate to Zynga customer service at 800-762-2530

View
Give your answer Answer
Question:
#23729

why am i getting woops a daisy when trying to harvest the lemon trees for the shadow theater.

harvested 12 of 19 lemon trees then started getting woops a daisy on harvesting lemon trees only

0 symbols (min 100)
Answer:
by #1772171

According to Zynga FAQs, the Whoops a Daisy is an error. The reasons can be
  • internet errors,
  • poor Internet connection,
  • if you take too many actions at the same time while playing,
  • if you open two-game windows in a different browser,
  • if you use a dial-up connection via your phone.

View
Give your answer Answer
Question:
by Mahlik Wef #198263

I suspended my account seven months ago and want to reinstate it. I’ve been trying for a month.

I cannot find any way to do that on the Zynga support page for GOT game.

I cannot find any form to complete. How can I ask Zynga to reinstate my account from outside of the game?

View
0 symbols (min 100)
Question:
by Vitus F #196081

I keep getting a bot reply, so noone actually looking into the matter I have been wrongfully banned for pricehacking, which i did not do. Im assuming its because i bought the racepass for 62 DKK which was the price in denmark, and because of the valuta excange they just saw a “wrong” number go in.

But i have been charged the 62 DKK and banned.

Anything else i can think of was maybe the day beforei got banned i went to check what cars to fully elite to get some cars and in the elite tuners tab in shop, i saw two free cars, the 1992 NSX-R T5 and the T5 Mustang GT aswell, however when i tried to get them on my other account i couldnt see the mustang but only the nsx-r, not sure if this has anything to do with it but this is all i can think of, would you kindly look into the case and find out what happened because i know i didnt do anything. Anyone know what i can do?

View
0 symbols (min 100)
View more (18)
Ask a Question About Zynga
0 symbols (min 100)