Ledjo M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tirana, Tirana District

Lediomilan1991@***.com

Zynga - Lediomilan1991@***.com
Please Open My Texas Holdem Poker Identification Number (832********) i dont know why my taxas has violation please open it i want to play again
View full review

User's recommendation: please open my game

Resolved
Yaqui B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Billing issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Zynga - Billing issue
Zynga - Billing issue - Image 2
Zynga - Billing issue - Image 3
Updated by user Feb 19, 2024

Company fixed the issue and I have been provided with apology. The provided the service I paid for

Original review Jan 25, 2024
My credit card was charged a few days ago for my monthly payment but I haven't received my coins or cash in the subsequent days. Of course, Zynga is saying that all is well on their end in spite of sending me messages asking me to renew although they've charged me. UPDATE: I sent screenshots of my issue, someone looked into it and resolved it. I recieved all my features. Glitches happen. It's how companies handled these issues that matters
View full review
Loss:
$89
Pros:
  • Great game
Cons:
  • It is unwilling to look into technical issues with their app

Preferred solution: Deliver product or service ordered

User's recommendation: Be sure to check your accounts to be sure you get what you pay for

Resolved
Samuel H Qiw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Lost my level and progress

Zynga - Lost my level and progress
Lost my level and progress of the game I was ranked at 177 with over 100 cars and over 35 garages and the game just made me start over with a new Id#
View full review

Preferred solution: My game progress back

Asim S Uue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dubai, Dubai

Permanently suspended from game

Zynga - Permanently suspended from game
hi, so me and my friend were just playing the game as usual and out of nowhere we both got kicked out of the game and got us suspended, weve both worked hard throughout the game and this was so random. Please help us with this issue cause we were genuine gin rummy players. thank you, suspended gin rummy player
View full review

User's recommendation: I will be giving u guys an update on what zynga tells me to do, i cant really recommend anything because i got suspended out of nowhere, we dont use any type of cheat codes, nothing. hence ill let you know if anything.

Sajjad G Uul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bålsta, Uppsala County

Zynga poker

Zynga poker
Hi, my account is baned and i ask for a review. I cant wait a week to get my account back so please take a look.
View full review
Trudy B Yzu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They take your money for limited game access. Don't get it and don't refund your money. Game constantly glitches kicks you off. It's crazy and they don't get back to you.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Zynga - They take your money for limited game access. Don't get it and don't refund your money....
Zynga - They take your money for limited game access. Don't get it and don't refund your... - Image 2
I purchased the reindeer event early pass for 11.99. Was supposed to give me early access and special event pieces for purchasing early access. Should have been 3 days early. Now with them blowing me off I have less than two days should they actually fix it At this point it's a waste. Just give me my money back.
View full review
Loss:
$12
Pros:
  • Fun relaxing when it works
Cons:
  • Takes your money dont get what you paid for

Preferred solution: Full refund

User's recommendation: Don't waste your money or time with Zynga

Cara M Lmf

My credits on My Wizard of Oz casino game have gone missing. I would like my credits back.

Zynga - My credits on My Wizard of Oz casino game have gone missing. I would like my credits back.
I went to play my game and my bonus scratchers, 2 of them, and my over 7 billion credits I earned yesterday and today were almost completely gone!! I closed the game and reloaded a few times thinking it was a glitch. Furthermore, I have purchased credits in the last several days and I can do so again but it's the point that I earned them on a winning streak and something happened! Is it possible anyone hacked my credits?
View full review
Loss:
$30

Preferred solution: Price reduction

Resolved
Androulla S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 27, 2024

I marked as resolved as my review was made out of frustration. They have helped me in the past so this was a little unfair for them.

Updated by user Feb 21, 2024

This was my email Re: [1818****] HelloCould I please ask for some help in completing my 10th watch token Zynga pleaseI have bought twice just this past week and am unable to buy again . Please could you assist me with this token so I’ll have a few chips to play with.

I have bought many times I just can’t afford to any more for a while. I would very much appreciate this as a loyal player would be very gratefulThank you

Original review Feb 21, 2024
Please I am asking why have I been ignored for several days when Im a loyal player at Zynga poker? I have just asked for a watch token to be unlocked a simple thing? At your customer service desks your employees can do this in 1 minute . Why have I had to beg when Ive spent a lot of money? Im not asking for a refund just a little help as a player? I have been ignored and I feel so disappointed by this since Im a paying customer.
View full review
Loss:
$10000

Preferred solution: A response would be a start

Ghulam H Cnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account was ***

Zynga - My account was ***
Zynga - My account was *** - Image 2
Yesterday night my Facebook account was *** my Zynga poker account connect with my fb account today I recover my fb account but I think this hacker request to deletion my account so now my account is block please do something as soon as possible thank you .
View full review

Preferred solution: Just my id back

Anne R Sxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gulfport, Mississippi

NOT PAYING

Zynga - NOT PAYING
Zynga - NOT PAYING - Image 2
Zynga - NOT PAYING - Image 3

Zynga is one of the best games I have played on facebook, for sure. For someone that's disabled and maybe not get out like others, it pasts the time.

I've played the game since day one... That's the good part, But as for support. It's the worst I've ever seen. I've spent 1000s of us dollars and when you win something that don't want to pay you, or they take it back.

Saying the game wasn't right. Now tell me something, when you're playing that highest you can play in your game and hit the biggest jackpot ever. Wake up the nest morning only to see that you had removed my points. Your answer WAS...

Well you see it wasn't play right but since you're a loyal play we will give you this amount and hope you keep playing with us. In other words, pay them more. I have photos. Your tubes and many other facts to prove what I am talking about.

Yet I just watched your CEO online saying how RICH this company is getting. That might be true for your taken from people that just want something to do and using this money to get some form of fun outside the life they might have to live. But I think you You are just greedy people that take the money and run. You don't pay off in the game, or you say or oh my something has gone wrong the monkey did something.

Your very good for that saying. When I win this big, I mean huge win playing bidding 2,500,000,000,000

and O won 94.680.790.920.152.933

When I came back to the game in the morning this is what you left me with 2.522.167.016.669.

Now I know you have all these fancy lawyers and don't care about us people but with you spend like 20k us dollars with you plus alot more that can be proven and when someone gets a huge win and they are not asking for money only to get my credits that was due to me I think its only right you give then to me.

I will not stop till someone see's that what your doing is wrong. Your not a casino and we don't get money but you sure get paid.

This is not the first time you have don't this to me and I am saying face book it just as bad as you are for they back you up for I am sure they get a cut on this.

there is tons more that I paid, in one night I spent 10k us dollars trying to get my jackpot. Now you tell me is this right?

View full review

User's recommendation: never

ryan w Sbe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To be refunded

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Zynga - To be refunded
i bought a few packs off csr2 and found it unfortunate when none of which had come through i gave it some time but they just didnt show up.
View full review
Loss:
$100
Pros:
  • Great apps
Cons:
  • Unfortunately difficult to get a refund

Preferred solution: Full refund

User's recommendation: i’d recommend csr2 however this setback has caused me to lose about 100$

Joe B Xhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dispute

Zynga - Dispute
I was unable to play my last 2 letters before the game ended on my opponents move. I had 2 letters which would have given me the win. Totally unacceptable.
View full review

Preferred solution: Change the rules of the game.

Kathleen M Iym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not able to earn points by watching ads

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Not able to earn points by watching ads since Nov 2023. I had over 10,000 points of Weight, loss, pills, and other crap But now I am just *** them away. Im down 3000 points When I tried to press Free To watch the ads It just says still working on it .
View full review
Cons:
  • Earned points are now wasted

Preferred solution: An explanation of what is going wrong

User's recommendation: Don’t bother.

Kathleen M Iym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redwood City, California

No longer able to earn points by watching ads.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wasted hundreds of hours watching ads to collect free points to Exchange letters. But now The free points are useless. They have not yet responded to my inquiries about this
View full review

User's recommendation: It’s a waste of time.

Tanya M Asy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My wizard of oz game just rest everything when I went to the game

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My game started over from the beginning and elite pass locked me out and wants me to buy it again even though it shows I claimed some of the rewards I also lost 6billion in coins and rainbow rush went down and prestige I still had 2days left and was about to get 7more days and it was taken away and the golden level I was about to get because I was at 1866and the golden level number was 7 and the game went to 1868
View full review
Pros:
  • Fun and exciting
Cons:
  • When things like this happen

Preferred solution: Just want what I lost back

User's recommendation: Not good

Zaklina B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still saying ads and Words with friends even though I paid $12.99.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I never got to talk to anyone, but whoever answered me, I was shocked. Other games when you pay for premium, its premium indefinitely, meaning NO ADS not paying $12.99 every season which lasts only one month, you are scamming people. be careful people, read the small writing, because youre gonna end up paying once a month to be able to play Words with friends with no ads.
View full review
Loss:
$13
Pros:
  • Good games just watch your charges
Cons:
  • 12 99 every month to play with no ads popping every second

Preferred solution: Full refund

User's recommendation: If you enjoy playing while ads are popping, every second, go for it, but be careful when you pay $12.99, because it is not indefinitely it’s only for one month

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article