Zynga
Zynga Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zynga has a 1.9 star rating from 489 reviews, with 11% likely to recommend and 76% unfavorable; consumers are mostly dissatisfied.
Positive Feedback
Some users still describe Zynga games as fun despite widespread issues cited in Zynga reviews.
Negative Feedback / Risk Areas
- Frequent Zynga customer complaints about unresponsive customer service and no live support.
- Repeated requests for refund and billing disputes, including double charges and missing purchases.
- Account loss, wrongful bans, hacked accounts, and bugs causing lost progress or credits.
- High price level, membership and recovery fees reported as problematic.
Key Takeaways for Future Customers
- Expect limited support; document purchases and keep receipts when asking for a refund.
- Be cautious linking payment methods; monitor billing closely and dispute errors promptly.
- Consider risk of account loss or bans before spending significant money on membership or chips.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zynga has a 1.9 star rating from 489 reviews, with 11% likely to recommend and 76% unfavorable; consumers are mostly dissatisfied.
Positive Feedback
Some users still describe Zynga games as fun despite widespread issues cited in Zynga reviews.
Negative Feedback / Risk Areas
- Frequent Zynga customer complaints about unresponsive customer service and no live support.
- Repeated requests for refund and billing disputes, including double charges and missing purchases.
- Account loss, wrongful bans, hacked accounts, and bugs causing lost progress or credits.
- High price level, membership and recovery fees reported as problematic.
Key Takeaways for Future Customers
- Expect limited support; document purchases and keep receipts when asking for a refund.
- Be cautious linking payment methods; monitor billing closely and dispute errors promptly.
- Consider risk of account loss or bans before spending significant money on membership or chips.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Corinth, Mississippi
This game is scam.
Got cheated out of my gold. They said I played Joker Tower, which was the reason.
I only played it when it said free. Customer service is a joke!
User's recommendation: Do not play this game. Rip off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
Fraudulent action
I am new on spades plus and I had 5 million coins they sent me a message that my account is banned for 3 days and took all my coins I have asked them to specify just what did I violate and not one response this is fraudulent
T activity that this company is doing all I get is this message from them saying that I violated rules
- Pros are getting to play with friends
- Are doing fraudulent things to me by taking 5 mil in coins
- Customer service is terrible and gives no clarification to what happened
Preferred solution: I would like my 5 million coins back that were fraudulently taken from me
User's recommendation: Do not use this site
Geneva, Geneva
Elmarin
Bonjour, alors regardez les photos que jai acheté les Chips trois fois jai acheté par 18chf et puis vous mavez pas donné les Chips, jai acheté plus que 30 000 chf direct par zynga et puis quand je joue vous me piquer les Chips exprès par rapport que jachète beaucoup, mais je suis pas content du tout avec votre jeu. Merci
Atlanta, Georgia
Restore account after self suspension
I cannot get my account restored after 6 month self suspension. I really liked playing Hit it rich games. Can somebody help me.
Atlanta, Georgia
Restore account after self suspension
I self suspended in june for 6 months, It ended December 28th and now I can't get my account back up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou are scam artists ***
The scam is they steal your identity, then you call chat and they all ask you for your credit card to pay five dollars refundable to get help. Every scam site does this five dollars, and they take your credit card info and sell it.
It's the same *** on every site online. Five dollars credit card info? Yes, your site stole my identity, now you want my credit card number? Are these *** retarded?
It gets old. No matter what you say, they ask for five dollars and credit card every *** scam site. Tomorrow I call my lawyer. I'm going to sue these *** Five dollars to get help?
*** Other sites do this: Temu, Better Business Bureau, all of them. Wait till they meet my lawyer. I got 60 thousand emails, 60 thousand! I'm paying too much for my home.
I don't own a house. Cheaper car insurance, people charging you 500 for nothing. They are all in the scam. Yeah, you stole my identity, now let me give you my credit card number, stupid *** I'm calling my lawyer first thing in the morning.
I'm going to sue the *** out of them.
I have 60,000 emails because of them, 60,000, not five or ten, 60 thousand! They know where I live, come by my hood, see what happens to you *** you con artist *** *** Zynga.
User's recommendation: Don’t use zynga they are con artists they will steal your identity then ask you for a credit card five dollars refundable just like every scam site ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned account
Bad they take your money and ban you for no reason, and no livecustomerr support lost over $5000 on the site
I need live support. They banned my account with no explanation. I have over $5000 worth of coins, and I can't play the game.
- Fun
- Will steal your money and reset you for no reason
Preferred solution: Full refund
User's recommendation: Don't pay money to spades plus will ban you for no reason and expect you to buy more coins
Orlando, Florida
Have requested help several times with game play problems but NEVER an answer!
FarmVille 2: Cannot use marketplace, use treasure chests around the lighthouse or connect with Facebook to join a group. The problem is NOT my internet as the tablet is receiving other messages. I've tried contacting customer service via the game but no one responds.
- It is a nice game when it works
- Cannot contact customer service
Preferred solution: Help to solve the issues!!!
User's recommendation: Do not get involved with this game! You get hooked and it’s fun but NO support when there is a problem. Heartbreaking when in the middle of gaming and can’t find any help!!
Chicago, Illinois
They offer no help with issues
I have for over a month tried to contact this tech support. I need my game transferred from one Kindle to another since the screen broke on my old one.
No help whatsoever, and now I have to delete the game. I will warn everyone how this company sucks.
I can't ever talk to a live person. ***
- Horrible company
- Horrible customer service
Preferred solution: My game transferred. I don't have social media. I would love to talk to a human being and not a computer.
User's recommendation: Would NOT recommend
Alexandria, Louisiana
Complain how about we’re friends and the rules in the unfairness
I am a loyal customer for Words with Friends 2. I have been paying for this game every month for several years, and all these new rules in ways to stop players from scoring and making words are starting to be ridiculous.
I had a message from Zynga stating that some of my games were rigged and they gave me the win for those games. I'm not sure what the other players are doing or what the game is doing, but I really think I'm not going to be able to purchase this anymore.
I actually love this game. I've been playing it for years, but it's so over the top and dramatic now.
- And i feel like the fairness is gone now
- Game was competitive affair
- When i first started playing word with friends
Preferred solution: I am a competitor and I played a game to win. When I see all the unfairness and different things to stop me from winning frustrates me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Sux and cheating
i got zero help
sucked. Zynga is a cheat.
This is the FOURTH TIME MY ACCOUNT VANISHED. THIS TIME 4.5 TRILLION CHIPS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Escalon, California
Credits were taken
I was playing Flaming Fortress on Wednesday, January 28, 2025, at about 6:30 PM. I was betting 2.5 billion credits.
I paused to scratch a scratcher, and when I resumed the game, I spun a few times and was told I needed more credits. I had about 2 trillion, so I was surprised. I looked, and the bet had switched to 250 billion. I was shocked.
I didn't change the bet; the game did.
I am not happy. Beware.
User's recommendation: Beware
Long Beach, California
Racial comments from player
Not a good customer service provider.
Oei C. should never be able to play. Check his emails, facebook so this doesnt happen again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned
I was getting messages on that game, at least five men per day, wanting to date me and contact them on certain chat sites I called them creeps and I got banned for that but they can sexually harass me all day long!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tuscaloosa, Alabama
Points was taken from my account
I play spades plus games. I had over 700**** points & now I have 7000!
What happened!
Please check my points. I paid for the points
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sidney, Nebraska
Issue with your csr2 game
You guys, in general, want to be fair all the way around. But what goes around comes around.
You must be fair and allow people who play the game to play the game.
You put certain aspects on the game with no way for people to get the proper vehicle they need, and you set the game up so that no one can win. You want us to be fair, then you should be fair too.
User's recommendation: Don't waist your time and money they WON'T HELP AT ALL!!!
About
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Zynga is the world's leading provider of social game services with more than 240 million monthly active users playing its games which include CityVille, Zynga Poker, Draw Something, Hidden Chronicles, FarmVille, CastleVille, Words With Friends, Empires Allies, Scramble With Friends, Caf World, The Pioneer Trail, Indiana Jones Adventure World and Mafia Wars. Zynga's games are available on a number of global platforms, including Facebook, Zynga.com, Google, Tencent, Apple iOS and Google Android. Through Zynga.org, Zynga players have raised more than 10 million for world social causes. Zynga was founded in July 2007 and headquartered in San Francisco, California. The company was named in honor of Zinga, former CEO Mark Pincuss late American bulldog.
Zynga is ranked 275 out of 2161 in Games and Movies category
USA, Worldwide, Canada, Europe
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This company (and Temu) do not charge for any type of support. You have adware/a virus on your computer.
At best the adware attempts to collect money from you, $5, then sign you up for a monthly subscription. At worst, it is a scam attempt at phishing to gain access to your banking information.