Zynga
Reviews and Complaints
Restore account
Person who helped me was unable to assist. My old account was lost when I got a new phone and he advised that there were no people to talk to re data restoration. He was polite.
Unawarded 53Trillion chips to my account.
Look at the leagues' World Champions; my Zynga name is HiRoller. It shows right now $69,189,166,526,173. This amount is partly due to the 53 trillion that I won, but yet you have not awarded the chips.
I'm not asking for any money back. Please just award the chips I earned.
Thanks,
José A. Campos
Preferred solution: Award the $53 Trillions earned.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Lost account
I have one account on Zynga Poker that I have 2.6T chips on. I cannot remember my account details. I have documents that I have bought chips on that account.
Preferred solution: Deliver product or service ordered
To find out what happened to my account
I play every day and my account is maui1111@***.com Virginia and I always play on the London table and my screen picture is a picture of I believe in American law enforcement officers with a picture of my son in the corner and I have over 4 billion chips
Unable to find friend you added.
Unable to add a friend that you can play with. They respond to the invite, but you cannot find them.
My identity was stolen now they want to charge me five dollars plus 60 dollars
My identity was stolen and the only way zynga can help is to charge me five dollars plus 60 dollar membership ship fee Im getting my lawyer this is bulll *** I want free help youre company got my idenity stolen why would I pay money to fix it I dont want them having my credit card info cant I resolve this without paying money
User's recommendation: Don’t play zynga poker you will get you’re identity stolen and have to pay to fix it
Trying to pitchade
Accidentally logged off. I can't log back on.
They gave me a temporary fast code, and it won't go in. I'd appreciate someone getting back to me. I've been a long-time customer. I just want to get back into my account that has five trillion chips.
If someone can get back to me, I would appreciate it. Thank you.
- Great game
- Never speak when lying people
Preferred solution: Logged back in to my account. It's plain and simple a long time.Custom five trillion shifts and I can't get in
WWF not working
No call backs, no help, not fixing the problem after weeks of waiting. Please help fix the game, please.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount violant
Hello,
I recently received a suspension on my Texas Hold'em Poker account, but I believe this was a mistake.
My Account ID is: 723********
At the time of the incident, I had approximately 6 billion chips on my account.
Unfortunately, someone gained unauthorized access to my profile and started playing instead of me.
Please review the account activity and let me know if there's any way to recover my chips and lift the suspension.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Any time I purchase coins, you make sure I lose. ***
These people are evil.
You take all my money in the game and in life. I'm going to sue you if you don't act right.
Make sure if someone spends their cash on your game, they at least get some wins. ***
- Its fun
- Make sure you lose so you keep purchasing
- Once you make a purchase
Preferred solution: Price reduction
User's recommendation: Don't spend ANY money here. They're scamming the *** out of you.
WWF IS MOT WORKING PROPERLY … 5th time now… PLEASE FIX IT
5 weeks and counting… no help even though I have reached out to get this fixed… still does not work… please help me WORDS WITH FRIENDS 2 ..
Great customer service
My opponents cant see that I have played I have been on this app for over 10 yrs what is HAPPENING TO THIS GAME I have called and reported this over 5 times and it keeps happening HELP ME GET YHIS FIXED PLEASE!!! You fix it for 1day then it happens everytime
Game problems
Your company can start caring for the game players' problems by providing a real person to help with issues, especially with a phone number that connects us with that person. If you are being truthful, this will happen.
Otherwise, your company is a joke (all about money). Money is the root of all evil.
Preferred solution: A phone number to connect with a live person to get us real help when we need I.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer305407****
Hola buenas tardes porq veo los videos para ganar fichas y no me las dan gracias y el video se ve para cojer las fichas y no me las dan eso está mal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery upset!!!!!
I had over 300 coins, and they have been taken from me! I want them back!
Why were they taken from me?
And why did you take them? I want them back!
User's recommendation: I will not recommend you!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I need to change my username and password
I forgot my username and password, and Words with Friends will not let me buy coins. This is a great inconvenience for me. I cannot swap letters because of it, so I might need to change my username and password or need help figuring this out.
User's recommendation: Remember your username and password
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